BTOES Cultural Transformation Live - A Virtual Conference

The Largest Premier Gathering of Cultural Transformation Leaders & Senior-Executives sharing key solutions to current & future CT challenges

Speakers

Dr. Karen Tilstra

Co- Founder

More about Dr.

Brou Gautier

Chief, USAF Improvement and Innovation Division

More about Brou

Anu Pujji

Principal of Operational Excellence and Transformation

More about Anu

Dr Marlene Kolodziej

Vice President, Centralized Services

More about Dr

Rias Attar

Vice President – Enterprise Project Management Office & Strategic Initiatives

More about Rias

Bilal J Muhammed

Vice President, ISRM

More about Bilal

José Pires

Former Global Vice President of Enterprise Business Improvement & Productivity

More about José

Yosi Kossowsky

Culture and Business Change Management Leader

More about Yosi

Rizki Muhammad Ridwan

Vice President of Group Operational Excellence

More about Rizki

Peter Evans

Director of LCI

More about Peter

Ganapathy Subrahmaniam

Operational Excellence, Quality Assurance and Health, Safety & Environmental Manager

More about Ganapathy

Peter Evans

Director of LCI

More about Peter

Ashutosh Labroo

Group Chief HR Officer

More about Ashutosh

Dr. Karen Tilstra

Co- Founder, AdventHealth Innovation Lab (FHIL)

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES 2020)

Monday 18th March 2019 | 08:00 - 17:00 pm

Biography

Karen wants to live in a world where work is fast, people are free, and chocolate is devoid of calories; but in the meantime she has co-founded the award winning, AdventHealth Innovation Lab.

One year after launching FHIL, she co-created the Orlando Magic’s Innovation Lab. Two years later she co- designed the nation’s first undergraduate degree in sustainable Innovation and Social Entrepreneurship. 

Since then, she helped other organizations develop innovation labs and has guided more than 28 global healthcare companies through the design thinking process. 

To date Karen and her FHIL team have facilitated more than 500 design thinking projects with more than 5050 healthcare professionals, students, faculty, executives and community leaders from around the world. 

Karen is a licensed Educational Psychologist, with a PhD in Innovation, Leadership & Change. She has taught and presented nationally and internationally. 

Currently Karen lives in Orlando with her artist husband, while their 3 sons make their mark in the world. Karen is the proud owner of the “world’s wackiest dog” who resembles a cross between a raccoon, weasel & opossum.


Brou Gautier

Chief, USAF Improvement and Innovation Division, United States Air Force

BTOES Cultural Transformation Live - A Virtual Conference

Tuesday 25th August 2020 | 09:00 - 09:45 am

Biography

Brou Gautier serves as the Director of Continuous Process Improvement and Innovation (CPI2) and lead strategist for USAF Operational Excellence supporting the Deputy Undersecretary of the Air Force, Management and Deputy Chief Management Officer. In this capacity, MAJCOM/NAF commanders, CIOs, CTOs, Senior Executive Service members and government leaders rely on his counsel and leadership on lean policy and business strategies. 

Mr. Gautier is a Master Black Belt and private sector business owner with extensive experience in government and public sectors as both a leader and on-the-ground change agent. He developed tactics, techniques and procedures to improve command effectiveness, readiness & efficiency across a spectrum ranging from maximizing contract ROI and authoring enterprise IT architecture analysis to developing PMO governance support, business cases and root cause mitigation strategies for complex problems. He has presented leader and organization business transformation and deployment strategies for IQPC’s PEX LSS Summit, Shingo International, and multiple DoD CPI Symposia.

Mr. Gautier received a B.Sc. from the US Air Force Academy, a Master of Air Mobility degree from the Air Force Institute of Technology, and an MBA from Auburn University. 


Anu Pujji

Principal of Operational Excellence and Transformation, Amazon

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES 2020)

Tuesday 19th March 2019 | 13:30 - 15:00 pm

Biography

Anu is an experienced and passionate change agent.  She has expertise in partnering with c-suite executives and peers to drive the successful execution of strategic and transformational programs, building lasting collaborations, delighting customers and establishing best practice solution portfolios for Quality-boosting initiatives.

Throughout her career she has served in four Fortune Healthcare companies and non-for profit organizations such as WEDI (Work group for EDI) where she chaired the workgroup for Healthcare Policy guidance. Her contributions towards setting up best practices for interoperability and harmonization of Healthcare Information were published in the 2013 WEDI Report.

Anu is an active contributor and champion of leading industry best practices such as developing the rule book for the ICD 10 Testing programs. She was the one of the leading members of the ”ICD-10 Testing collaborative” that promoted sharing quality best practices amongst major healthcare payers including UnitedHealth Care and Blue Shield of California. In 2019, Anu delivered a compelling presentation at BTOES 2019 on driving innovation in the cultural transformation for rapidly changing organizations. This presentation showcased the transformational work that she has led at Molina Healthcare Inc.

Most recently, she has been invited by Amazon as their Principal of Operational Excellence to establish global best practices and build a culture of operational excellence for Human Resources of their Devices business.

Anu holds a Baccalaureate in Science, a Masters in Organic Chemistry and has obtained Management credentials in Healthcare Administration from the Wharton School of business. She is also a Certified LEAN Six Sigma Master Black Belt.

She is devoted to the cause of elevating the career goals of young women through coaching and mentoring.

Her Hobbies include travel, study of period architecture and water sports.


Dr Marlene Kolodziej

Vice President, Centralized Services, Ricoh USA Inc

BTOES Cultural Transformation Live - A Virtual Conference

Wednesday 26th August 2020 | 12:00 - 12:45 pm

Biography

Dr. Marlene Kolodziej is a recognized leader in the development and implementation of customer-focused transformative technology and support solutions, with over three decades of experience in end-user, infrastructure, network, data center, programming/development, and applications experience. Formerly the Assistant Vice President of End User Services for Northwell Health, Marlene has recently taken over as Vece President Cetralized Services for Ricoh USA.

Dr. Kolodziej has broad industry experience, including chemical, publishing, finance, data retention and storage, and healthcare, with a focus on leading and directing global technology and business teams to implement innovative client support solutions that increase standardization, strengthen the organization, and decrease maintenance costs. She has provided strategic worldwide client support services, call center, operations, disaster recovery, and infrastructure management, with a focus on driving operational excellence to ensure that service levels and performance are met or exceeded.

Dr. Kolodziej holds a Bachelor’s degree in Information Sciences, and has both her Masters and her Doctorate in Business Administration.


Rias Attar

Vice President – Enterprise Project Management Office & Strategic Initiatives, Caesars Entertainment

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES 2020)

Wednesday 20th March 2019 | 19:30 - 20:30 pm

Biography

Rias Attar is an accomplished operational excellence and project management professional. He is recognized for his ability to help strategize business architecture, identify areas to improve processes and outcomes, turn around businesses from deficient to profitability, champion continuous improvement efforts, deliver challenging cross-functional programs while working collaboratively with diverse types of stakeholders, lead and coach winning teams, and inspire staff to deliver ambitious results.

Mr. Attar has planned and executed transformational projects (Business and Technology) that contributed over $500M of combined EBITDA impact and is managing a portfolio of initiatives that adds between $200 and $300M of EBITDA annually. He established PMOs, led Lean and Six Sigma efforts, championed Change Management, ensured proper Governance while reducing Bureaucracy, and has set proper business directions while staying focused on motivating staff, inspiring trust and confidence, developing people’s skills, and generating enthusiasm.

Mr. Attar worked for different companies at a variety of industries such as: Michelin (Tires), Friede Goldman Halter (Oil & Gas) , DHL Express (Courier), and General Electric/Genworth (Mortgage Insurance), and Maple Leaf Foods (Food Processing and Supply Chain). Prior to working at Caesars (Entertainment/Hospitality), he spent a few years in the consulting business working with companies such as Danone Dairy (Food Processing), Steel Tech (Steel Manufacturing/Rolling Mill), Sport Master (Clothing/Retail), and dipndip (Chocolate F&B). 

Mr. Attar started his professional career in Finance as an FP&A analyst then moved to project management and operational excellence about 18 years ago. During that time, he worked/lived in Texas, Louisiana, Mississippi, New Jersey, Connecticut, New York, The Middle East, Toronto-Canada, and now in Las Vegas. 

Mr. Attar has a bachelor degree in Finance, got his MBA from University of Texas, and have a few certifications in project management such as (PMP) Project Management Professional, (ACP) Agile Certified Practitioner, and (CSM) Certified Scrum Master. He is also a Lean Six Sigma Black Belt (LSSBB).

Outside of work, Rias is a devoted family man with a wife and 3 kids. His best time is when he spends it with his kids playing board games, riding bikes, swimming, or just watching movies. Rias loves sport, tries to work out often, practiced Jiu Jitsu and Kick Boxing for years, and enjoys lap swimming every once and a while. He also loves music and plays the classical guitar.

Bilal J Muhammed

Vice President, ISRM, Wells Fargo

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES 2020)

Wednesday 20th March 2019 | 19:30 - 20:30 pm

Biography

By Way of Introduction; Bilal J Muhammed is a Senior Level GlobalTechnology Professional, Multifaceted Subject Matter Expert (SME)and Lecturer on IT Innovation, Transformation and Business ProcessImprovement.

Raised in Newark, New Jersey; Bilal joined the United States Navy,earning the Classification as a Data Systems Technician Petty Officer(DS3-NSW) in Combat Systems & Aircraft Carrier CommunicationsSystems. Further complimented in the field of Computer Science fromHoward University, and certifications as a LEAN/Six Sigma Black Belt,AGILE Scrum Master/Coach, PMP/PMI and ITIL v3 Service Manager aswell as industry certifications from Cisco, NORTEL, Wellfleet, BayNetworks and other leaders in the Business & Technology space.

Beyond Business and Technology; Mr. Muhammed has letters in Post Graduate studies from Al-AzharUniversity (Egypt) in Theology, which has served him in his past role as a Chaplain for the Department ofCorrections and his local community. And is a member of several International Interfaith DialogueCounsels and Community Grassroots Programs.

Bilal currently is Vice President, ISRM at Wells Fargo Bank, with a focus on Global Products & SolutionsInformation Security Adherence Methodology Policy & Processes. He is also a member of IT IndustryForums; IEEE, IT4IT, ITSM, an active STEM Mentor/Facilitator and Past & Present Board Member of theBlack Data Processing Associates (BDPA) and the National Society of Black Engineers (NSBE).

José Pires

Former Global Vice President of Enterprise Business Improvement & Productivity, Innovation & Excellence

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 20:30 - 21:15 pm

Biography

José Pires serves as the Global Excellence & Innovation (E&I) Leader for Andeavor Corporation, where he oversees the global identification, prioritization and execution of mission critical business improvements and innovations that add value to the company, business partners and external clients in multiple markets.

Prior to his current role, Pires held Excellence and Innovation leadership positions in large, global companies in the electronics (Sony), semiconductor (Cymer-ASML), food (Nestlé) and infrastructure (Black & Veatch) industries. Throughout his career, Pires developed and refined E&I as an award winning program for innovation, leadership development, strategy execution and value creation globally.

Pires is an advisory board leader and keynote speaker for several global conferences on innovation, operational excellence, leadership development, strategy execution, business transformation, customer engagement and growth acceleration.

He holds a Bachelor in Engineering Physics from the University of Kansas and a Master in Business Administration focused in Investment Banking and Entrepreneurship from the University of San Diego.

Yosi Kossowsky

Culture and Business Change Management Leader , Cisco

BTOES Cultural Transformation Live - A Virtual Conference

Wednesday 26th August 2020 | 10:00 - 10:45 am

Biography

Yosi Kossowsky leads the culture and business change management for Cisco’s Operations organization. 

Yosi is responsible for driving the culture transformation change management initiatives in Operations and for evolving the Operations-led transformational business change management strategy for Cisco. 

Yosi is an accomplished business transformation leader with extensive experience developing people-focused change management strategies that directly support Cisco’s business objectives. Passionate about leadership and developing world-class, highly motivated teams, Yosi has a proven track record of delivering successful change programs that enhance and amplify the business.


Rizki Muhammad Ridwan

Vice President of Group Operational Excellence, Indosat Ooredoo, Indonesia

BTOES Cultural Transformation Live - A Virtual Conference

Thursday 27th August 2020 | 10:00 - 10:45 am

Biography

Rizki has been in the telecom industry for the past 15 years in key Asian market (Singapore, Japan, Myanmar, Indonesia).  He is currently Vice President of Group Operational Excellence at Indosat Ooredoo, Indonesia. Previously he was Head of PMO and Transformation, Commercial Controller in the company, a similar position to his previous role as Commerce Management Manager at Ooredoo Myanmar.

His expertise covers strategy,  transformation, commercial, operations, and project management. Previously, he worked for Accenture, AXIS Telecom, XL Axiata and IDC in Indonesia. Before returning to his home country Indonesia, he studied and worked in Singapore and Japan from 2001-2010. In Singapore, he worked at Singapore Telecom (SingTel) Mobile and Motorola.

He is also currently pursuing an executive MBA program at the Darden Business School, University of Virginia (2019-2021). Previously he earned Masters in E-Business Management from the International University of Japan, and Masters of Science in Electrical and Computer Engineering from the National University of Singapore. For his bachelor, he earned Bachelor of Electrical and Electronics Engineering from Nanyang Technological University in Singapore.

Peter Evans

Director of LCI, LEGO

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 07:50 - 08:00 am

Biography

Peter Evans was born in 1955. He joined the LEGO in February 2016.

The early part of his career was in Finance in various industries, including Defence, Financial Services and Telecommunications. Peter worked for General Electric throughout the 90’s including spells in
Manchester, Brussels, Shannon (Eire) and Connecticut.

From 2000 to 2013 he worked in Telecoms in the UK, first with Vodafone, then Cable & Wireless, before finally leading Operational Excellence for Virgin Media. From 2013 to 2015 Peter led Process Excellence in Northern Europe for Maersk Line, based in Copenhagen.

Since February 2016 Peter has been Director of LCI (LEGO Continuous Improvement) at LEGO with
specific responsibility for Business Service Operations and is actively involved in establishing a
Global Business Services Organisation for Finance.

Ganapathy Subrahmaniam

Operational Excellence, Quality Assurance and Health, Safety & Environmental Manager, Voith GmbH

BTOES Cultural Transformation Live - A Virtual Conference

Wednesday 26th August 2020 | 11:00 - 11:45 am

Biography

Born and raised in Mumbai, India; I have had the good fortune of achieving a Bachelor’s Degree inChemical Engineering at The University of Mumbai (India) and then a Master’s Degree in MaterialsScience at Wayne State University in Detroit, Michigan.

Hands-on experience as a Change Agent creator and mentor using Lean and Six Sigma tools for 14years in RFIDs (Alien Technology Corporation), frozen foods (The Schwan Food Company), paperand forest products, EHS and quality management systems and standards, process simulation andadditive manufacturing (Voith GmbH) both at the Individual Contributor and at the Managerial level, I have had the pleasure and honour of working with some of the finest and most experienced minds inManufacturing and Service.

My career’s mission is the identification, coaching and nurturing of Operational Excellence multipliersby arriving at ‘win-win’ scenarios using a data-driven “what’s in it for me” philosophy to garner buy-infrom employees of all cadres who wish to make progress but are unaware of how to take the first fewimportant steps in the right direction and are thus afraid of stepping outside their comfort zones dueto the all too familiar ‘better the devil you know’ mindset.

Peter Evans

Director of LCI, LEGO

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 07:50 - 08:00 am

Biography

Peter Evans was born in 1955. He joined the LEGO in February 2016.

The early part of his career was in Finance in various industries, including Defence, Financial Services and Telecommunications. Peter worked for General Electric throughout the 90’s including spells in
Manchester, Brussels, Shannon (Eire) and Connecticut.

From 2000 to 2013 he worked in Telecoms in the UK, first with Vodafone, then Cable & Wireless, before finally leading Operational Excellence for Virgin Media. From 2013 to 2015 Peter led Process Excellence in Northern Europe for Maersk Line, based in Copenhagen.

Since February 2016 Peter has been Director of LCI (LEGO Continuous Improvement) at LEGO with
specific responsibility for Business Service Operations and is actively involved in establishing a
Global Business Services Organisation for Finance.

Ashutosh Labroo

Group Chief HR Officer, BMA International

BTOES Cultural Transformation Live - A Virtual Conference

Tuesday 25th August 2020 | 10:00 - 10:45 am

Biography

“Leaders don’t hope; leaders are the HOPE” has always beenmy life’s core philosophy and my natural leadership “go to” behavior. I try to live that statement with every breath of mine for everyone around me as much as I can.

I also happen to be a Computer Science Engineer, alumnus of the prestigious Symbiosis Institute of Business Management and have worked with large global MNCs like Ernst & Young, SKF, COMAU, RSB and ISS A/S before joining BMA.

As a veteran senior Global HR Leader, professionally I have always been passionately driven to establish “Great Places toWork Culture” for my employers alongside significant Financial & Business Success. Even though I have lived a “digitally inspired life”, I believe lately we are losing touch with humanity & my sincere pursuit now is to bring the human magic back to organizations through Emotional & Spiritual Intelligence. As an Individual, I am on a spiritual mission to discover my”self”.

I try to decode ASHUTOSH everyday by trying to breathe in & out and with every breath I am trying to better myself everytime. I would like to believe that I am on a pursuit to become a Corporate Sufi.